How we transformed CRM for our law industry client to improve user & customer experience.
The objective of CRM customization was to create an end-to-end CRM tool that performs all the functions for the front, middle, and back-office.
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The objective of CRM customization was to create an end-to-end CRM tool that performs all the functions for the front, middle, and back-office.
The seamless system integration now allows the concerned departments to use their Genesys Contact Centre inside SugarCRM to target and manage leads.
A Dashboard in Sugar is built consists of various Dashlets, which allow users to view specific data, insights, and useful visualizations.
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