What Are Conversational AI Voice Bots & Their Use Cases?

Category

Array
(
    [0] => WP_Term Object
        (
            [term_id] => 243
            [name] => Accounts Receivable
            [slug] => accounts-receivable
            [term_group] => 0
            [term_taxonomy_id] => 243
            [taxonomy] => category
            [description] => 
            [parent] => 0
            [count] => 9
            [filter] => raw
        )

    [1] => WP_Term Object
        (
            [term_id] => 188
            [name] => Agile Innovation
            [slug] => agile-innovation
            [term_group] => 0
            [term_taxonomy_id] => 188
            [taxonomy] => category
            [description] => 
            [parent] => 0
            [count] => 14
            [filter] => raw
        )

    [2] => WP_Term Object
        (
            [term_id] => 121
            [name] => Application Development
            [slug] => application-development
            [term_group] => 0
            [term_taxonomy_id] => 121
            [taxonomy] => category
            [description] => 
            [parent] => 0
            [count] => 16
            [filter] => raw
        )

    [3] => WP_Term Object
        (
            [term_id] => 94
            [name] => Artificial Intelligence
            [slug] => artificial-intelligence
            [term_group] => 0
            [term_taxonomy_id] => 94
            [taxonomy] => category
            [description] => 
            [parent] => 0
            [count] => 3
            [filter] => raw
        )

    [4] => WP_Term Object
        (
            [term_id] => 84
            [name] => Business
            [slug] => business
            [term_group] => 0
            [term_taxonomy_id] => 84
            [taxonomy] => category
            [description] => 
            [parent] => 0
            [count] => 58
            [filter] => raw
        )

    [5] => WP_Term Object
        (
            [term_id] => 235
            [name] => Client Collaboration Portal
            [slug] => client-collaboration-portal
            [term_group] => 0
            [term_taxonomy_id] => 235
            [taxonomy] => category
            [description] => 
            [parent] => 0
            [count] => 8
            [filter] => raw
        )

    [6] => WP_Term Object
        (
            [term_id] => 148
            [name] => Coding
            [slug] => coding
            [term_group] => 0
            [term_taxonomy_id] => 148
            [taxonomy] => category
            [description] => 
            [parent] => 0
            [count] => 1
            [filter] => raw
        )

    [7] => WP_Term Object
        (
            [term_id] => 114
            [name] => Content Marketing
            [slug] => content-marketing
            [term_group] => 0
            [term_taxonomy_id] => 114
            [taxonomy] => category
            [description] => 
            [parent] => 0
            [count] => 1
            [filter] => raw
        )

    [8] => WP_Term Object
        (
            [term_id] => 109
            [name] => COVID-19
            [slug] => covid-19
            [term_group] => 0
            [term_taxonomy_id] => 109
            [taxonomy] => category
            [description] => 
            [parent] => 0
            [count] => 1
            [filter] => raw
        )

    [9] => WP_Term Object
        (
            [term_id] => 69
            [name] => CRM
            [slug] => crm
            [term_group] => 0
            [term_taxonomy_id] => 69
            [taxonomy] => category
            [description] => 
            [parent] => 0
            [count] => 48
            [filter] => raw
        )

    [10] => WP_Term Object
        (
            [term_id] => 90
            [name] => Customer Experience
            [slug] => customer-experience
            [term_group] => 0
            [term_taxonomy_id] => 90
            [taxonomy] => category
            [description] => 
            [parent] => 0
            [count] => 28
            [filter] => raw
        )

    [11] => WP_Term Object
        (
            [term_id] => 127
            [name] => Data
            [slug] => data
            [term_group] => 0
            [term_taxonomy_id] => 127
            [taxonomy] => category
            [description] => 
            [parent] => 0
            [count] => 10
            [filter] => raw
        )

    [12] => WP_Term Object
        (
            [term_id] => 108
            [name] => Digital Marketing
            [slug] => digital-marketing
            [term_group] => 0
            [term_taxonomy_id] => 108
            [taxonomy] => category
            [description] => 
            [parent] => 0
            [count] => 2
            [filter] => raw
        )

    [13] => WP_Term Object
        (
            [term_id] => 85
            [name] => Digital Transformation
            [slug] => digital-transformation
            [term_group] => 0
            [term_taxonomy_id] => 85
            [taxonomy] => category
            [description] => 
            [parent] => 0
            [count] => 54
            [filter] => raw
        )

    [14] => WP_Term Object
        (
            [term_id] => 242
            [name] => Document Management
            [slug] => document-management
            [term_group] => 0
            [term_taxonomy_id] => 242
            [taxonomy] => category
            [description] => 
            [parent] => 0
            [count] => 6
            [filter] => raw
        )

    [15] => WP_Term Object
        (
            [term_id] => 83
            [name] => innovation
            [slug] => innovation
            [term_group] => 0
            [term_taxonomy_id] => 83
            [taxonomy] => category
            [description] => 
            [parent] => 0
            [count] => 6
            [filter] => raw
        )

    [16] => WP_Term Object
        (
            [term_id] => 113
            [name] => Lead Generation
            [slug] => lead-generation
            [term_group] => 0
            [term_taxonomy_id] => 113
            [taxonomy] => category
            [description] => 
            [parent] => 0
            [count] => 4
            [filter] => raw
        )

    [17] => WP_Term Object
        (
            [term_id] => 86
            [name] => Mobile Application
            [slug] => mobile-application
            [term_group] => 0
            [term_taxonomy_id] => 86
            [taxonomy] => category
            [description] => 
            [parent] => 0
            [count] => 3
            [filter] => raw
        )

    [18] => WP_Term Object
        (
            [term_id] => 98
            [name] => Process Automation
            [slug] => process-automation
            [term_group] => 0
            [term_taxonomy_id] => 98
            [taxonomy] => category
            [description] => 
            [parent] => 0
            [count] => 22
            [filter] => raw
        )

    [19] => WP_Term Object
        (
            [term_id] => 79
            [name] => Social Media Marketing
            [slug] => social-media-marketing
            [term_group] => 0
            [term_taxonomy_id] => 79
            [taxonomy] => category
            [description] => 
            [parent] => 0
            [count] => 1
            [filter] => raw
        )

    [20] => WP_Term Object
        (
            [term_id] => 220
            [name] => Software
            [slug] => software
            [term_group] => 0
            [term_taxonomy_id] => 220
            [taxonomy] => category
            [description] => 
            [parent] => 0
            [count] => 6
            [filter] => raw
        )

    [21] => WP_Term Object
        (
            [term_id] => 103
            [name] => SugarCRM
            [slug] => sugarcrm
            [term_group] => 0
            [term_taxonomy_id] => 103
            [taxonomy] => category
            [description] => 
            [parent] => 0
            [count] => 10
            [filter] => raw
        )

    [22] => WP_Term Object
        (
            [term_id] => 168
            [name] => System Integration
            [slug] => system-integration
            [term_group] => 0
            [term_taxonomy_id] => 168
            [taxonomy] => category
            [description] => 
            [parent] => 0
            [count] => 32
            [filter] => raw
        )

    [23] => WP_Term Object
        (
            [term_id] => 157
            [name] => Tax Resolution
            [slug] => tax-resolution
            [term_group] => 0
            [term_taxonomy_id] => 157
            [taxonomy] => category
            [description] => 
            [parent] => 0
            [count] => 3
            [filter] => raw
        )

    [24] => WP_Term Object
        (
            [term_id] => 244
            [name] => Taxation
            [slug] => taxation
            [term_group] => 0
            [term_taxonomy_id] => 244
            [taxonomy] => category
            [description] => 
            [parent] => 0
            [count] => 2
            [filter] => raw
        )

    [25] => WP_Term Object
        (
            [term_id] => 1
            [name] => Uncategorized
            [slug] => uncategorized
            [term_group] => 0
            [term_taxonomy_id] => 1
            [taxonomy] => category
            [description] => 
            [parent] => 0
            [count] => 0
            [filter] => raw
        )

    [26] => WP_Term Object
        (
            [term_id] => 70
            [name] => Web App
            [slug] => web-app
            [term_group] => 0
            [term_taxonomy_id] => 70
            [taxonomy] => category
            [description] => 
            [parent] => 0
            [count] => 1
            [filter] => raw
        )

    [27] => WP_Term Object
        (
            [term_id] => 197
            [name] => WordPress
            [slug] => wordpress
            [term_group] => 0
            [term_taxonomy_id] => 197
            [taxonomy] => category
            [description] => 
            [parent] => 0
            [count] => 2
            [filter] => raw
        )

)

Accounts Receivable

Agile Innovation

Application Development

Artificial Intelligence

Business

Client Collaboration Portal

Coding

Content Marketing

COVID-19

CRM

Customer Experience

Data

Digital Marketing

Digital Transformation

Document Management

innovation

Lead Generation

Mobile Application

Process Automation

Social Media Marketing

Software

SugarCRM

System Integration

Tax Resolution

Taxation

Uncategorized

Web App

WordPress

Array
(
    [0] => Accounts Receivable
    [1] => Agile Innovation
    [2] => Application Development
    [3] => Artificial Intelligence
    [4] => Business
    [5] => Client Collaboration Portal
    [6] => Coding
    [7] => Content Marketing
    [8] => COVID-19
    [9] => CRM
    [10] => Customer Experience
    [11] => Data
    [12] => Digital Marketing
    [13] => Digital Transformation
    [14] => Document Management
    [15] => innovation
    [16] => Lead Generation
    [17] => Mobile Application
    [18] => Process Automation
    [19] => Social Media Marketing
    [20] => Software
    [21] => SugarCRM
    [22] => System Integration
    [23] => Tax Resolution
    [24] => Taxation
    [25] => Uncategorized
    [26] => Web App
    [27] => WordPress
)

What Are Conversational AI Voice Bots?

Voice Bots are virtual assistants powered with voice communication capabilities. Such bots or assistants are engineered with conversational AI to ingest, analyze, interpret and respond to customer queries spoken to them in the natural language. The objective is to respond to the customer’s queries verbally with the voice in real-time. Similar to the chatbots, this is done using Natural Language Processing (NLP) powered by Machine Learning and Artificial Intelligence.

The biggest benefit voice bots bring to any business is the drastically quick resolution time. The majority of customer service interactions are simple queries that do not require any human intervention. Thus, it helps to in reducing expenses by optimizing technological resources by automating customer experience. This can allow customer service representatives to invest their time and effort in dealing with more nuanced and complex issues at heart.

Here Are Some Of The Use Cases

Conversational AI Voice Bots can bring about great improvements in the customer experience of your company. The current and upcoming generation is not just comfortable with a verbal form of digital communication but would opt for it if given the choice. Other choices like waiting for support on IVR or the slow process of chatting with customer support are too hectic for their fast-paced digital lifestyle.

Order Management Umbrella – Generally, ordering a product from an e-commerce website has a simple workflow based on a Standard Operating Procedure. Using an AI algorithm, we can establish a protocol where any customer can order a product using voice commands. Other areas related to product ordering can also be included in the procedure like cancellation, delivery status, etc.
Seasonal Surge In Calls – Inbound customer calls are crucial to managing as they are qualified leads and should be not received. Voice Bots can be used to substitute for customer service reps during high-volume call traffic. This situation might occur during seasonal surges and festive times.
Outbound Calls – To at least talk to 10 random people about your product you must call a minimum of 100. To make the most out of the outbound process and save time while generating leads, voice bots can help in streamlining the process by automating the lead qualification process.
Identity And Verification – Some of the most mundane, manual, and boring tasks include conducting the customer verification process which includes a lot of identity documentation. Voice bots can complete the confirmation process over call quickly rather than asking the customer to upload the documents and check it manually.

Category

What Are Conversational AI Voice Bots & Their Use Cases?

What Are Conversational AI Voice Bots?

Here Are Some Of The Use Cases

Want to Learn more about Business Innovation?

Download our free marketing checklist to ensure your business always stays on top. We’ll send the e-book/pdf right in your mailbox

Get In Touch

FOLLOW US ONLINE

Product
Strategy

Intelligent
Automation

Customer
Experience

Integrations

Bespoke

SugarCRM

Category

What Are Conversational AI Voice Bots & Their Use Cases?

What Are Conversational AI Voice Bots?

Here Are Some Of The Use Cases

Recommended For You

Want to Learn more about Business Innovation?

Download our free marketing checklist to ensure your business always stays on top. We’ll send the e-book/pdf right in your mailbox

Get In Touch

Let's Talk About Your Needs